Cookies Policy & Privacy Policy

Cookies Policy

Our corporate website is using cookies. A cookie is a text file in the format .txt, which the host server of our corporate website sends to the browser application that an individual visitor of our corporate website is using when entering our corporate website. It is stored locally on the hard drive of the computer or telecommunication device used by the individual visitor of our corporate website when entering our corporate website. The data written into this file includes information on the IP address (Internet Protocol), the internet access service provider, the duration and frequency of a page visit sessions within our corporate website, data which was viewed or downloaded, the type of computer or telecommunication device used by the individual visitor of our corporate website as well as the geographical location of the individual visitor of our corporate website.

The data collected is read out from the cookie file by and retained on the website server / host in electronic form. The purpose for collecting this data is to identify a specific individual visitor after entering our corporate website. This data related to the individual visitor of our corporate website may be used by Simply Trust for internal statistical and analytical purpose only.

By entering our corporate website, we have asked you to submit your explicit consent to the cookie policy in electronic form.

Privacy Policy

Information on the Processing of your Personal Data

We would like to assure you that for TeleWhale Ltd. the preservation of your Personal Data’s security and privacy is of paramount importance. For this reason, we undertake all appropriate technical and organizational measures to protect the personal data we process and ensure the processing of your personal data is always carried out in accordance with the obligations set by the legal framework, both by the company itself, as well by third parties who process personal data on behalf of the company.

This current Privacy Policy, and included related Personal Data Protection Statement, concerns the user of our website that registers his details electronically into it, this in order for us to contact him provided that they are entered by the data subject himself.

The purpose of this Privacy Policy and included related Personal Data Protection Statement is to notify you on the type of personal data that our company collects from you, the processing means (collection, storage, usage, transmission) of your personal data, how they are protected, as well as your rights against this processing, which in any case is carried out in a reliable and transparent manner. Your privacy is important to us and to this purpose, in order to make clear the way information is collected, used, and exchanged, we invite you to carefully read the below following.

What details related to you are gathered by us and how are they used?

We do collect information about you when you provide it to us, particularly when you use our services via your registration to the electronic platform of our website, upon which the following details are filled in: Name, Electronic mail address (email). The above information is solely used in the case you wish to contact us and based on the fact that you have entered it by clicking CONTACT US.

Where is your data notified?

TeleWhale Ltd. notifies your personal information to the following categories of recipients:

  1. Partners of our company (e.g., resellers, technical companies, marketing companies, etc.). TeleWhale Ltd. maintains partners to whom the company entrusts the processing of personal data on its behalf (e.g., in the case of our cooperation with a sales promotional company, we transmit the personal data of our merchant customers, in order for the marketing / sales department to contact and present to them our products). In these cases, TeleWhale Ltd. remains responsible for the processing of your personal data and defines the individual elements of the processing, and signs a special contract with the partners to whom it entrusts the execution of the processing activities, this in order to ensure that the processing is carried out in accordance to the applicable legal framework and, that every physical person can freely and unhinderedly exercise the rights conferred on him by the legal framework.

  2. State authorities, law enforcement Agencies. When, for example, the disclosure of data is necessary for the judicial satisfaction of legal requirements of our company.

Data Storage Period

The data storage period is defined on the basis of the following specific criteria, depending on the circumstances: When processing is imposed as an obligation by provisions of the current legal framework, your personal data will be stored for as long as the relevant provisions require. When processing is performed on a contract basis, your personal data is stored for as long as necessary for the execution of the contract and, for the foundation, exercise, and / or support of legal claims under the contract.

Personal Data Security

TeleWhale Ltd. implements appropriate technical and organizational measures, aimed at the secure processing of personal data and the prevention of accidental loss or destruction, and unauthorized and / or illegal access to, use, modification, or disclosure of them. In any case, the way Internet operates and the fact that it is freely available to anyone does not grant to provide guarantees that unauthorized third parties will never have the opportunity to violate the applicable technical and organizational measures by gaining access and possibly using personal data for unauthorized and / or unlawful purposes.

Data Protection Officer (DPO)

TeleWhale Ltd. company, with headquarters at Spyrou Kyprianou, 57, BYBLOSERVE BUSINESS CENTER, 2nd floor, 6052, Larnaca, Cyprus, and with an online presence at, informs that for the purposes of conducting its business activities, the company processes its customers personal data in accordance with the applicable National legislation and the European Regulation 2016/679 for the protection of physical persons against the processing of personal data and for the free circulation of such data (General Data Protection Regulation, hereinafter referred to as "Regulation") as in force. For any issue regarding the processing of personal data, please directly contact our Legal Department via email, at:

Adjustments to the Privacy Policy

The information concerning our company's Privacy Policy reflects the current state of data processing on our Web site. In the event of changes to data processing, this data protection information will be updated accordingly. On our Web site, the most up-to-date version of this data protection information will always be available, this in order for you to be fully informed about the scope of data processing on our Web site.