FAQ & Tips

Campaign set up, in a few easy steps, Cost Estimation and Campaign preview before pressing “Send”.

Select contacts/audiences based on criteria and imported custom fields to launch targeted campaigns.

Versatile contact list management, merge two lists into a new one, match shared contacts between two lists into a new one, detect unique contacts between two lists and create a new list, automatically remove double entries, upload unlimited number of contacts without strict layout forms.

Unicode to non-Unicode automatic transcription to avoid 70 characters’ limitation.

As many custom fields as possible. Just upload them with your contact list and use them all at once or separately.

Full range of communication products such as bulk SMS Messaging, 2 Way SMS, OTP, Email Messaging, Viber, WhatsApp, RCS, HLR Lookup, Number Validation, etc.

Secure environment protecting privacy and ensuring all personal data and transactions.

Trusted by top global companies to mobile operators, financial institutions, global fashion stores. Innovative solutions setting industries’ standards.

Customized solutions and services.

Broad coverage list, covering more than 1,200 Mobile Operators (including 152+ zero hop direct connections).

With escalation points.

Bulk messaging endpoint for mass send-outs while enjoying several features like quiet hours respect, personal content, and fallback values. Progress of every send-out can be tracked through a single given point (callback).

Endpoint to be informed of cost estimation before single or bulk send out, as well to make last check on message body

Endpoints for usage tracking and latency reports. Filter queries based on several criteria such as per service, country, mobile operator, campaign, etc.

Advanced database management and synchronization via offered endpoint. No more strict layouts and forms, just agile, plain, and intuitive.

If sending SMS campaigns via bulk SMS endpoint, and balance runs low. “Unsent” messages will be retrieved and sent as a separate send out.

A list of Digital Communication terms in special subjects and area of usage, with accompanying definitions. Feel free to download this TeleWhale Ltd. Glossary for your personal Digital knowledge.